Who this is for
User research was crucial to this project since we were designing for a busy and hardworking professional, and we want to cater to their real challenges looking for labour for their home task. often time our user has to depend on tasker to offer a reasonable time. One of the first things I did was draft personas in collaboration with the business team. we identified various stakeholders, their needs, motivations and behaviours, and carefully studied their existing process through in-person interviews